{"id":3,"date":"2025-08-20T09:54:09","date_gmt":"2025-08-20T09:54:09","guid":{"rendered":"http:\/\/dappdelikitchen.com\/?page_id=3"},"modified":"2025-10-06T06:08:29","modified_gmt":"2025-10-06T06:08:29","slug":"policies","status":"publish","type":"page","link":"https:\/\/dappdelikitchen.com\/?page_id=3","title":{"rendered":"Policies"},"content":{"rendered":"\n

Privacy Policy<\/p>\n\n\n\n

At Dapp Deli Kitchen, we value the trust you place in us when you order through our cafeteria platform. This Privacy Policy explains how we collect, use, and protect your personal information.<\/p>\n\n\n\n

Information We Collect
\u2022 Personal Information: We may collect your name, contact details, and other relevant information when you place an order through the Petpooja platform.
\u2022 Order Details & Preferences: We may collect data regarding your meal choices, order frequency, and preferences to help us improve your experience and menu offerings.<\/p>\n\n\n\n

How We Use Your Information
\u2022 Order Processing: To process your order efficiently and ensure accurate preparation and serving within the cafeteria.
\u2022 Service Improvement: To enhance our food quality, operational processes, and customer experience.
\u2022 Communication: We may use your contact details to share menu updates, feedback requests, or promotions related to Dapp Deli Kitchen. You can opt-out of these communications at any time.<\/p>\n\n\n\n

Data Security
\u2022 Protection Measures: We take reasonable measures to safeguard your information against unauthorized access or misuse.
\u2022 Platform Security: Since all transactions and data processing occur via Petpooja, their platform\u2019s security measures also apply. Please refer to Petpooja\u2019s privacy policy for more details on their data handling.<\/p>\n\n\n\n

Information Sharing
\u2022 Third-Party Sharing: We do not sell or rent your information to anyone. We may share relevant details with Petpooja and other trusted service partners who assist in processing orders or payments.
\u2022 Confidentiality Assurance: All partners are bound by confidentiality agreements and are prohibited from using your data for any purpose other than service delivery.<\/p>\n\n\n\n

Your Choices
\u2022 You may choose not to provide certain information; however, this may limit your ability to place or receive orders through Petpooja.
\u2022 You can opt-out of promotional messages at any time by contacting us at Surajshetty@officialdapp.com.<\/p>\n\n\n\n

Updates to this Policy<\/p>\n\n\n\n

We may update this Privacy Policy periodically to reflect operational or regulatory changes. The revised version will be posted on our notice boards or digital platforms.<\/p>\n\n\n\n

For any questions, contact us at Surajshetty@officialdapp.com or call +91 98333 55899.<\/p>\n\n\n\n

\u2e3b<\/p>\n\n\n\n

Terms and Conditions<\/p>\n\n\n\n

Welcome to Dapp Deli Kitchen. By placing an order through the Petpooja platform within your cafeteria, you agree to the following Terms and Conditions. Please read them carefully before proceeding.<\/p>\n\n\n\n

    \n
  1. Acceptance of Terms<\/li>\n<\/ol>\n\n\n\n

    By accessing our services via Petpooja, you agree to be bound by these Terms and Conditions. If you do not agree, please refrain from using our services.<\/p>\n\n\n\n

      \n
    1. Ordering Process
      \u2022 All orders must be placed through the Petpooja platform available at the cafeteria.
      \u2022 Once an order is placed, it is confirmed and processed immediately.
      \u2022 Orders cannot be canceled or modified after confirmation.<\/li>\n\n\n\n
    2. Preparation & Serving
      \u2022 All food items are freshly prepared and served directly within the cafeteria.
      \u2022 We do not offer home delivery or external takeaway services.<\/li>\n\n\n\n
    3. Menu & Availability
      \u2022 Menu items and prices may vary based on ingredient availability.
      \u2022 We strive to maintain consistent quality and hygiene in all our offerings.<\/li>\n\n\n\n
    4. Payment
      \u2022 Payments are processed securely through Petpooja\u2019s payment system.
      \u2022 All prices are displayed in INR (Indian Rupees) and include applicable taxes.<\/li>\n\n\n\n
    5. Delivery & Collection
      \u2022 Orders are served within the cafeteria. Delivery beyond the cafeteria premises is not available.
      \u2022 In case of high demand, serving time may vary slightly.<\/li>\n\n\n\n
    6. Liability for Third-Party Services
      \u2022 Since Petpooja handles order management and payments, Dapp Deli Kitchen is not responsible for any technical issues, delays, or transaction errors on their platform.<\/li>\n\n\n\n
    7. Cancellations and Refunds
      \u2022 Once an order is confirmed and processed, cancellations or refunds are not allowed.
      \u2022 In the unlikely event of a major service issue (e.g., food not being served), customers may contact us immediately at +91 98333 55899 \/ +91 98202 54336 for review.<\/li>\n\n\n\n
    8. Modification of Terms<\/li>\n<\/ol>\n\n\n\n

      We reserve the right to modify or update these Terms at any time. Updates will be communicated through official cafeteria notices or digital displays.<\/p>\n\n\n\n

        \n
      1. Governing Law<\/li>\n<\/ol>\n\n\n\n

        These Terms and Conditions are governed by the laws of the State of Maharashtra, and any disputes shall be subject to the exclusive jurisdiction of Thane courts.<\/p>\n\n\n\n

          \n
        1. Contact Us<\/li>\n<\/ol>\n\n\n\n

          For any concerns, please contact us at Surajshetty@officialdapp.com or call +91 98333 55899.<\/p>\n\n\n\n

          \u2e3b<\/p>\n\n\n\n

          Refund and Return Policy<\/p>\n\n\n\n

          Order Placement & Processing
          \u2022 All orders must be placed exclusively through the Petpooja platform.
          \u2022 Once an order is placed, it is immediately confirmed and processed.
          \u2022 Modifications or cancellations are not permitted after confirmation.<\/p>\n\n\n\n

          Delivery & Consumption
          \u2022 Orders are prepared and served directly in the cafeteria.
          \u2022 Dapp Deli Kitchen does not provide delivery services outside the cafeteria premises.<\/p>\n\n\n\n

          No Liability for Third-Party Services
          \u2022 As Petpooja manages the ordering and payment process, Dapp Deli Kitchen is not liable for any technical issues or payment-related discrepancies arising from their platform.<\/p>\n\n\n\n

          \u2e3b<\/p>\n\n\n\n

          Refund Policy<\/p>\n\n\n\n

          Dapp Deli Kitchen maintains a strict No Refund Policy.
          1. Once an order is confirmed and processed through Petpooja, it cannot be canceled or refunded.
          2. Refunds are not applicable for dissatisfaction with taste, individual preferences, or customer error during ordering.
          3. In the rare case of a serious service issue (e.g., food not being served at all), please contact us immediately at +91 98333 55899 \/ +91 98202 54336, and we will review the matter internally.<\/p>\n\n\n\n

          \u2e3b<\/p>\n\n\n\n

          Return Policy<\/p>\n\n\n\n

          As all food items are freshly prepared and served, returns are not applicable.
          1. Once food has been prepared and served, it cannot be returned, replaced, or exchanged.
          2. Customers are advised to verify their orders carefully on the Petpooja platform before confirming.<\/p>\n","protected":false},"excerpt":{"rendered":"

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